FAQ

Is online registration necessary so that I can order online?   

Methods of payment 

Credit card

With us you can pay simply and safely by credit card, whether MasterCard or VISA. The credit card information is entered at the end of the ordering process using a secure connection (SSL). Your credit card account will be charged when the order is completed.

PayPal

PayPal is the online payment service with which you can pay securely, easily and quickly in online shops - and it's free.

Secure: Your bank or credit card details are only stored with PayPal. That's why they are not sent over the Internet again with every online purchase.

Simple: You pay with two clicks. Because you access your bank or credit card data stored with PayPal instead of having to enter them again with every purchase.

Fast: PayPal payments arrive quickly. Then the seller can ship the goods immediately and you usually receive them earlier.

Sign up and use PayPal immediately:

Open a PayPal account at https://www.paypal.com/.

Link your bank account or credit card to your PayPal account.

And now you can use PayPal to pay for your online purchases easily, quickly and securely.

If you have any questions about the different payment methods, simply contact our customer service

How long is the delivery time?

Please note that at the moment there may be delays due to inventory, so we cannot meet our delivery time of 1-4 days.

The DHL standard shipping usually takes 1-3 working days from receipt of order. We will inform you by e-mail as soon as your order has left our warehouse. Please note that a delivery on the following day is not guaranteed.

Right of cancellation

All information about the right of cancellation